Competency Title:

Ethics and Integrity

Competency Type:

Core

Competency Description

This competency refers to the ability to conduct business or perform duties professionally and proficiently in an honest and open manner. The scope includes maintaining confidentiality and sensitivity of information, observing fairness and transparency and refraining from any conflict of interest and bias that will impair judgement or objectivity.

Level 1 - Awareness

Level 1

• Recognise the principles of ethics and integrity.
• Identify the procedure for handling confidential and sensitive information.
• Recognise the importance of being fair and transparent in dealing with others.
• Recognise situations leading to conflict of interest.
Level 2 - Knowledge

Level 2

• Define the code of conduct relevant to own role and responsibilities.
• Identify the different types/classifications of information and their treatment.
• Identify practices that promote fairness and transparency in dealing with others.
• Identify the consequences arising from conflict of interest and bias.
Level 3 - Skill

Level 3

• Conduct self in a professional and ethical manner consistent with the industry code of conduct.
• Apply appropriate procedures to handle confidential and sensitive information.
• Deal with others in a fair and transparent manner in all situations and circumstances.
• Report to the relevant authority any unethical acts or situations that lead to conflict of interest and bias.
Level 4 - Mastery

Level 4

• Align internal policies, procedures and practices to comply with the industry code of conduct.
• Establish procedures to handle confidential and sensitive information.
• Establish business practices that incorporate principles of fairness and transparency.
• Establish procedures to mitigate and deal with potential conflict of interest and ethical issues.
Level 5 - Expert

Level 5

• Foster a culture of high ethical standards and professionalism.
• Review and recommend measures to protect confidentiality of information.
• Promote a culture that encourages fairness and transparency in all situations and circumstances.
• Formalise whistle blowing policies and encourage prompt reporting of unethical practices.