Competency Title:

Networking and Relationship Building

Competency Type:


Competency Description

This competency refers to the ability to establish and build networks to achieve positive outcomes. The scope includes building and maintaining relationships to facilitate the flow of information in order to provide opportunity and support to others.

Level 1 - Awareness

Level 1

• Identify different working relationships involved in own work area.
• Recognise the benefits of maintaining positive work relationships.
• Support and participate in networking and relationship activities.
Level 2 - Knowledge

Level 2

• Maintain personal contacts to develop business relationship.
• Maintain established contacts to help facilitate flow of information.
• Seek out the expertise of others and develop relationships.
Level 3 - Skill

Level 3

• Build new networks and working relationships with contacts.
• Manage existing networks and working relationships with key contacts.
• Identify and pursue opportunities to strengthen and expand current networks.
Level 4 - Mastery

Level 4

• Evaluate current networks to enhance relationship and identify new opportunities.
• Strengthen relationships with key contacts for long-term benefits.
• Establish rapport and credibility in working relationships and networks.
Level 5 - Expert

Level 5

• Create and/or facilitate forums to develop new alliances and formal networks.
• Consider long-term view of organisational needs in establishing networks and relationships.
• Promote the culture of networking and relationship building. Act as role model.