Head of Operations
Core Competency
| Competency Title | RCL |
| CC02 Ethics and Integrity | 4 |
| CC01 Customer Focus | 4 |
| CC03 Corporate Governance | 4 |
| CC04 Risk Management | 4 |
Foundational Competency
REGULATORY
PRODUCT
Functional Competency
TECHNICAL
PROCESS
Behavioural Competency
SELF MANAGEMENT
| Competency Title | RCL |
| BSM01 Analytical Thinking | 5 |
| BSM04 Attention to Detail | 5 |
| BSM05 Creativity and Innovativeness | 5 |
| BSM06 Resilience | 5 |
| BSM02 Achievement Orientation | 5 |
| BSM03 Adaptability | 5 |
PEOPLE MANAGEMENT
| Competency Title | RCL |
| BPM01 Communication | 5 |
| BPM02 Coaching and Developing Others | 4 |
| BPM03 Influencing and Negotiation | 4 |
| BPM04 Networking and Relationship Building | 5 |
| BPM05 Teamwork | 4 |
ORGANISATIONAL LEADERSHIP
| Competency Title | RCL |
| BOL02 Strategic Thinking | 4 |
| BOL01 Decision Making | 4 |
| BOL03 Business Acumen | 4 |
| BOL04 Planning and Execution | 4 |
| BOL05 Problem Solving | 4 |
| BOL06 Stakeholder Management | 4 |